After giving its customers free NACS adapters for Tesla’s Superchargers, Ford is asking its customers to stop using them, according to a service bulletin seen by InsideEV. The company wrote that the cause is a “potential issue” that could reduce charging speeds over time and even damage the charging port.
The automaker will send a replacement adapter “in the coming weeks” and require customers to send back existing adapters, both free of charge. It said, “It is imperative that we receive all affected adapters to reduce the risk of potential vehicle damage.”
Ford EV owners in Canada and the U.S. got the green light to use Superchargers earlier this year, after signing an EV-charging deal with Tesla through May 2023. The original deadline for the free adapters was June 2024, but after several delays due to supplier issues, the deadline was extended to September 30, and this latest problem could push it further.
The adapters convert the North American standard CCS port used on Ford EVs to Tesla’s proprietary NACS cable. Other companies that have deals with Tesla (Nissan, Rivian, GM, Subaru and many others) introduced similar adapters, though many will adopt the NACS standard permanently for future vehicles. Ford itself plans to switch in 2025.
Creating a NACS adapter isn’t just a matter of changing pins, as the latest V4 superchargers are rated for 250 kW and 615 A - enough to power several homes. Earlier this year, Tesla sued the supplier of a cheap NACS adapter, saying it could cause “catastrophic” injuries.
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